Shipping & Returns

ORDER SHIPPING

All pieces are made by hand once we receive your order. Please allow 2-3 business days for us to make your jewellery before it's shipped. If you need your jewellery in a hurry, please contact us and we'll do our best to assist.

Australian Orders
We ship via Australia Post and offer FREE Standard Shipping for all domestic orders over $150. 

Standard Delivery
Flat fee of $12 or free for orders over $150. Delivery typically takes 3-6 business days.

Express Delivery
Flat fee of $15. Delivery typically takes 1-2 business days.

International Orders
Flat fee of $35 via Australia Post. Delivery typically takes 7-10 business days. Please note all shipping time frames are estimates and may vary depending on your location.

RETURNS

Please choose your pieces carefully as we do not accept returns or exchanges for change of mind. Don’t hesitate to contact us with any questions prior to purchasing, we are more than happy to help.

We want you to love and wear your items, so please get in touch via info@petitegrand.com if you have any questions or concerns after purchasing and we'll do our best to assist.